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the source of good customer service

the source of good customer service

the source of good customer service 800 1067 digital devotee

This is good customer service!  A friend passed this to me some time ago and I wanted to share it.  In case you run out of toothpaste  far from home.

“I noticed that your toothpaste is getting over.  Hence, I have take the liberty of replenishing it for you.”

Rahul from The Oberoi Gurgoan in India

oberoi_customer_service_note

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Taura Edgar

I am a digital marketing professional based in Hong Kong since 1998. My experience spans digital marketing, social media, branding, PR, advertising, customer service, loyalty, and media. I have developed and led digital teams to grow brands and I have a keen interest in brand communications, digital strategy, customer service for social media and how those can work together with CRM to enhance customer experience / retention. I value long-term vision of enriching customer experience to extend loyalty above short-term fixes.

All stories by : Taura Edgar