asia miles social media customer service

Taking customer service to where the customer is


Digital Devotee was the key digital consultant at loyalty agency ICLP to formulate Asia Miles‘ social media customer service capabilities from hiring and training the staff to setting guidelines and implementing systems. Asia Miles is now successfully responding to customer inquiries in a regular and trackable manner for Facebook and Twitter.

Any customer service organization needs speed, consistency and SLA tracking to benchmark performance.


Strategic Planning
Project Management
Guidelines Development
Platform Selection
Staff Training
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