Our news and opinions

16 October 2014

luxury hotels market 2014

Interest in luxury hotels continues to recover but digital presence isn't keep pace. Several recent reports demonstrate a continued growth in interest in luxury hospitality, particularly super exclusive properties, however digital is still  struggling with many brands needing to catch up. increase in global consumer interest in luxury hospitality growth in interest coming from china...
27 March 2014

the source of good customer service

This is good customer service!  A friend passed this to me some time ago and I wanted to share it.  In case you run out of toothpaste  far from home. “I noticed that your toothpaste is getting over.  Hence, I have take the liberty of replenishing it for you.” Rahul from The Oberoi Gurgoan in…